| SUMMARY |
I aim to extend my experience in Web design & expand my expertise with interface usability & effective information presentation, seeking duties & responsibilities that will fully engage & challenge my intellect, demanding a balance of rational analysis & deduction with creative insight & aesthetic discernment. |
| STRENGTHS |
- Experienced in Macintosh, Windows & BSD-derivative Unix operating systems;
- Thorough working knowledge of HTML & CSS formatting languages & standards, with experienced focus on the efficient & effective use thereof;
- Flexible & well-developed acumen in critical, analytic & abstract reasoning, integrated with creative talent for exceptional problem-solving insight & organizational ingenuity;
- Discerning & keen attention to fine detail & subtle nuance;
- An amiably gracious, well-spoken & diplomatic demeanor - courteous, conscientious, calming & congenial.
- Functions as a catalyst who facilitates, stimulates & accelerates efficient team progress while personally remaining reliably consistent & stable.
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| EDUCATION |
University of Wisconsin-Milwaukee
Bachelor of Arts in Philosophy, 1994
- 3.46 GPA, National Merit Scholar, College of Letters & Science Dean's Honor List in four upperclassman semesters;
- Extracurricular activities included FOCUS (Freshman Orientation Committee for University Students, orientation counselor 1991-1994) & using the Internet.
- Elective course subjects included: microcomputer applications; symbolic logic; linguistics; human communication & technology; conflict resolution; economics; creative writing; music theory & synthesis; history & theory of design, of art & of architecture.
Preble High School, Green Bay, WI
High Honors Diploma, 1990
- 3.5 GPA, "Top-Ten" class standing, National Honor Society, State awards in Forensics competitions.
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| EXPERIENCE |
The River Internet Access Co, Tucson, AZ
Webmaster, 9/2000-10/2002:
- Development & maintenance of The River's corporate websites:
- Public & staff (intranet) websites;
- HTML coding & graphics creation/manipulation;
- Website renovation, modernization, improvements, ongoing updates.
- Expert technical advisor for all Web-related issues (HTML, CSS, DNS, SSL, graphics, interface design & usability);
- Trained & experienced in MS FrontPage, Photoshop & other relevant software;
- Training module leader for new Sales & Business Services Group staff;
- Co-presenter/-instructor at Personal Web Page Seminars for subscribers;
- Training & supervision of WebTech support staff;
- Escalation/overflow fulfillment of WebTech support duties (see below).
WebTech (Website Support Technician), 12/1999-9/2000:
- Technical support for business & hosting clients;
- Troubleshooting & resolving issues with website & DNS hosting;
- HTML coding, graphics manipulation & troubleshooting for web hosting clients' websites;
- Client website creation & renovation, coding in HTML &/or using Microsoft FrontPage;
- Migration of websites from other hosts;
- Feedback & outreach to business clients via email & telephone;
- On-location & in-house technical support & client software training;
- Communication with Account Representatives & other departments regarding actions taken for business clients.
HTDoctor.com Web Design & Consulting, 1/2003-present
Sole Proprietor
FedEx Kinko's, Tucson, AZ, 5/2005-present
Associate Consultant & Project Coordinator:
- Consult with clients & process orders for production jobs;
- Produce assigned jobs according to order instructions;
- Quality control evaluation of completed job orders;
- Accept, process & pack customers' FedEx air-express & ground shipments;
- Assist & advise customers using self-serve copiers, computers & other equipment;
- Pickup & deliver production print/copy job orders;
- Customer service & cashiering.
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Other previous employment history |